Superheroes Needed to Help Save the Day!

American Red Cross Blood Drive Volunteers Needed!

American Red Cross SuperheroesDo you like to help people and save lives? Be a Superhero!

If so, the Donor Ambassador role is for you. As a Donor Ambassador, you help to provide excellent and professional customer service in a medical setting to enhance the donor experience.

Donor Ambassadors:

  • Manage the reception process by ensuring each donor is warmly greeted and assisted with initial intake according to the appointment priority system.
  • Manage the hospitality experience by offering refreshments to donors, thanking them for their contribution, and alerting staff immediately if a donor show signs of feeling unwell.
  • Exhibit five key courtesies: respect, compassion, communication, collaboration, competence

Minimum requirements:

  • One 4-6 hour shift per month for six months
  • Professional, clear and diplomatic communication skills
  • Comfortable approaching people you do not know
  • Ability to demonstrate customer service values

If you are interested in learning more or applying, please contact Julie Mucilli at 510-421-4527 or visit the Red Cross volunteer website and select Blood Services.


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